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Business Administration Apprenticeship Level 2

This qualification covers the essentials of business administration, allowing the learner to develop the skills and knowledge required in a business environment. 

This course gives you the chance to gain on-the-job experience whilst also studying for a qualification. Level 2 will suit you if you are working in or want to work in a business support role and you are interested in learning how to carry out everyday tasks.

Entry requirements

It is recommended that learners have 4 GCSEs at grade A*-D including English Language and maths.

Course content

The following areas will be covered in this qualification:

  • Communication in a business environment
  • Understand employer organisations
  • Manage personal performance and development
  • Develop working relationships with colleagues
  • Principles of providing administrative services
  • Employee Rights and Responsibilities

You will attend College for one day a week, usually a Friday, in which time you will study for the knowledge units. During your working week you will be assessed for the competence units with the guidance of an assessor. You will have the opportunity to choose some optional units in discussion with your employer and assessor.

If you have not got a GCSE grade A*-C in English, maths and ICT, then you will also study Functional Skills at Level 1.

Assessment methods

The units completed in college including the Functional Skills are all assessed by examination. Units completed in the work place are assessed through a variety of methods including evidence, written answers to questions, observation and witness statements.


Business & Administration City & Guilds Level 2 Diploma


  • Employment Rights and Responsibilities
  • Personal, Learning and Thinking Skills
  • Functional Skills in English and Maths
  • Functional Skills in ICT.
Further study and career options

On completion you will gain the skills and knowledge required to progress on to relevant administrative roles in employment or alternatively onto the subsequent qualification – Level 3.

Additional information

When in College, you will need to bring pens, notepaper and a folder. There is a course book available from City & Guilds, which you could purchase is you wish to.

Course information & how to book

To start this Apprenticeship you will need to be employed in a relevant job role – visit the Apprenticeships section of our website, where you can view our Apprenticeship vacancies. If you are in the Bedford area, please call us on 01234 291000 for more information. If you are in the Luton area, please make an enquiry on the Luton Training Centre page.

Start DateFeesLocationCourse Code
Flexible Free if 16-18yrs. If 19 or over please ring 01234 291000. Bedford College or Luton Training Centre E2273

Part-time course already started?

Our upcoming 2017-18 Part-time Course Guide will be out in May.
You can request a copy via the form below...

Additional Learning Support
If you have a specific learning difficulty or disability, problems with English and Maths, are deaf or hearing impaired, or missing the essential skills needed to complete your course, our Additional Learning Support team are on hand to give you assistance whenever you need it.  Find out more.

Autism & Asperger’s Syndrome Support
At Bedford College, we are committed to developing the provision for students on the autistic spectrum, including Asperger’s Syndrome.  Find out more.

We have access arrangements in place to help students with disabilities or any other particular needs. Call us on 01234 291000 for more information.

Additional formats
Course information sheets are also available in large print and audio formats. Call us on
01234 291000 to order your copy.

Bedford College actively seeks to promote equality of access to education and training and to provide support where appropriate. Employers are made aware that apprentices have the same rights to protection against discrimination, harassment and victimisation under the Equality Act 2010 as employees. 

Apprentices who have disclosed a disability covered by Equality legislation have the right to request reasonable adjustments in the workplace. We will work with employers to ensure that appropriate adjustments are agreed and established to facilitate this.

At the College we provide additional support for students and apprentices who have a specific learning difficulty or disability.

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